Welcome to LitarelAI("we," "us," or "our"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (litarelai.com) and use our SaaS platform.
1. Information We Collect
- Personal Information: When you register for an account, we may collect your name, email address, and company details.
- Payment Information: All payments are processed securely by our Merchant of Record, Paddle. We do not collect or store your full credit card details on our servers. Paddle processes your payment information in accordance with their own Privacy Policy.
- Usage Data: We automatically collect data regarding your interaction with our platform, including IP addresses, browser types, device information, and pages visited, to improve our service quality.
2. How We Use Your Information
We use the collected information for the following purposes:
- To create and manage your account.
- To provide, operate, and maintain our services.
- To process transactions and send related billing information via Paddle.
- To send administrative emails, technical notices, and security alerts.
- To comply with legal obligations and resolve disputes.
3. Data Sharing and Third Parties
We do not sell, rent, or trade your personal information. We may share your data with trusted third-party service providers solely for the purpose of operating our service (e.g., hosting providers, analytics, and our payment processor, Paddle). All third-party providers are bound by strict data protection agreements.
4. Your Data Protection Rights (GDPR & CCPA)
Depending on your location, you may have the following rights:
- The right to access, update, or delete the information we have on you.
- The right of rectification if your information is inaccurate.
- The right to object to or restrict the processing of your personal data.
- The right to data portability.
To exercise any of these rights, please contact us at rafi@litarelai.com.
5. Data Retention & Security
We employ industry-standard security measures (including SSL/TLS encryption) to protect your personal data. We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.